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Stay informed during an emergency
It’s important to know the different ways you can stay informed during an emergency.
Radio
If the power goes out, a solar or battery powered or hand-cranked radio (or your car radio) can help you keep up to date with the latest news. In an emergency, tune to Radio New Zealand, The Hits, NewstalkZB, MoreFM or MagicTalk.
Make sure you know what the frequencies for these stations are in your area. Keep a list of these with your emergency supplies.
Mobile phones
You may not have reception or network access on mobile phones in an emergency, or you may not have a mobile phone you can use. Keep a list of important phone numbers in case you can’t access digital devices.
Emergency mobile alerts
Emergency Mobile Alerts are a way of receiving information about emergencies in your area. If your life, health or property is in danger, Emergency Mobile Alerts can be sent to your mobile, without needing to sign up or download an app. This video explains how the EMA system works: https://youtu.be/dOQzGNYnr1k.
The alerts will come onto your phone like a text message and your phone will make a loud sound to alert you of a serious hazard.
Agencies that will use this system include:
- Civil Defence Emergency Management
- New Zealand Police
- Fire Emergency New Zealand
- Ministry of Primary Industries
- Ministry of Health
Online
For local updates, check your council’s website, as well as your local Civil Defence Emergency Management (CDEM) Group website and social media.
Find your region’s CDEM group here: https://www.civildefence.govt.nz/find-your-civil-defence-group/.
National updates will be available on the National Emergency Management Agency's website and @civildefence Twitter channel.
Ready for a quiz? Try the Stay Inflormed interactive activity.
Communication is important during an emergency. It is a good idea to have more than one way of staying informed.
Audio Māori keywords:
In an emergency, phone lines can become overloaded quickly. Keep them clear so emergency calls can be made and, if you can, use text or online messaging to keep in touch.If life or property is threatened always dial 111 for Police, Fire, or Ambulance.