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Meet Laura Millington

Job: 

Christchurch Airport Services cadet (airBRIDGE Programme)

Job description: 

Airport safety and security, building and enhancing relationships with airport stakeholders, customer service.

Work background: 

Part time shop assistant, after school hours.

Favourite part of job: 

The people I meet, including the wider airport community.  Helping visitors to the airport.

Least favourite part of job: 

Traffic duty during the winter months (it’s cold) and time when I have no specific duty to attend to.

What I am working on now: 

Gaining confidence in the job and becoming more familiar with the processes for attending medical emergencies. I am also looking into ESOL training outside of work, as I believe this will help communications with foreign visitors to the airport.

A quick story about a job well done: 

Meeting an elderly couple in the terminal who were struggling with the wife in a wheelchair and the husband trying to manage both the wheelchair and their baggage. I approached the husband and offered my assistance. They were very grateful and being from the USA offered me a ‘tip’ which I politely declined. I knew I had made a difference to their day and that was satisfying.

A (humorous) story about a job that went badly and what you learned: 

I’d been advised that the lift in the baggage make-up area needed to be used with care. Not taking enough notice of what I was told resulted in my being trapped in this lift, to the amusement of my colleagues. What have I learned: listen to advice.

Qualifications: 

Level 3 NCEA

Interests outside work: 

Travelling, reading and time with friends.


Laura Millington is a Christchurch Airport Services cadet (airBRIDGE Programme).